About Deutsche Telekom Business Services Romania
In Romania, Deutsche Telekom has set up a Shared Service Center in Bucharest & Timisoara – Deutsche Telekom Services Europe Romania (DTSE Romania), which delivers support function services such as HR, Accounting, Reporting and Finance, as well as IT support services for these lines of business, for the whole European Deutsche Telekom footprint since July 2013.
We are focused on:
· the best customer experiences
· delivering high quality services
· great working conditions
· growing with innovations
· continuously improving competitiveness through digitalization
We’re looking for a digitalization enthusiast to join our BI Competence Center in Bucharest and drive best customer experience increasing customer centricity with digitalization:
Key Responsibilities:
- Interface with reporting experts within the Plan to Execute department in Germany and with the internal clients / users to clearly understand the requests and digitalization requirements
- Integration of top management requirements with the central Deutsche Telekom mobile BI platform
- Meet the existing and potential customers, understand the digitalization request and propose the proper solution
- Evaluate and propose improvement for the existing BI solutions inside PTE community
- Responsible for prototype development
- Create Sales demos and portfolio presentations for the target audience
- Prepare and deliver ad-hoc requirements from Operational TL / Internal client’s demands.
Competence Profile:
- Business experience in controlling, accounting, management reporting,
- Experience in one of the BI systems (SAP Analytics Cloud is an advantage, SAP Lumira, Tableau, Qlik Sense, Power BI, Microstrategy, etc)
- Comprehensive skills with Access and VBA programming/ Experience in OLAP databases or any multidimensional databases is beneficial
- Knowledge about the central key performance indicators used within a big company.
- Ability to diagnose & address/debug application issues.
- Language: Fluent written and spoken English, German skills would be an advantage
Interpersonal Skills
- Proactivity towards customer service is essential;
- Flexible and responsive to changing work patterns and demands;
- A thorough and methodical approach to work;
- Highly developed skills in interpersonal communication;
- Knowledge sharing – active contributor.
Benefits
- Motivational financial package
- Meal tickets
- Medical insurance
- Opportunities to grow and develop
- Dynamic and multicultural working environment
- Great training opportunities
- Extra days off based on seniority
