Responsibilities:
- Managing various administration activities that would be specific to the account
- Supporting recruitment teams from administrative perspective (with uploading jobs on the system, capturing candidates’ applications, posting job advertisements)
- Scheduling interviews
- Handling e-mails (supporting candidates, advising managers and recruiters, etc.)
- Contacting internal and external stakeholders and candidates by phone and email if required by recruiter
- Ensuring queries are all dealt with in an effective and timely manner, escalating issues where necessary
- Working according to the service levels agreements (SLA) and compliance standards
Requirements:
- Proficiency in German and English
- Excellent communication skills and a good phone manner
- Corporate or office experience within a busy and challenging environment
- Experience in a support role or customer services is ideal
- Strong attention to details
- Previous experience in a similar role would be beneficial
- Knowledge of applicant tracking systems