HR Specialist with Macedonian

open

HR Specialist with Macedonian

Macedonian
HR
Bucharest

Job description

Answers employee, manager or candidate inquiries using the Knowledge tools and system available at the Front Office
Forwards employee inquiries to Tier 2 specialists when specific, in-depth functional knowledge is required
Completes simple Human Resources and Payroll related transactions
Documents and follows up all employee inquiries, issues and transactions
Recognizes unusual events or consistent problem areas and work with Team Lead to resolve
Works as a team member focusing on customer service
Suggests methods to update, simplify, and enhance processes, procedures, and technologies
Assists with the implementation of programs, policies, and services provided by the HR Shared Service by acting as an employee’s first line of contact
Performs review of Frequently Asked Questions to identify steps needed to answer customer inquiries

Ideal candidate

Advanced Macedonian language knowledge (oral and written)
Customer service focus and strong interpersonal skills required
Listening skills, reliability
Strong analytical and problem solving skills
Strong verbal/written skills and attention to detail
Ability to consistently deliver high quality customer service in a professional manner
Taking initiative in a proactive manner to improve own and team work practices

DTSE-RO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decision at DTSE-RO are based on business needs, job requirements and individual qualifications, with no regard to race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, sexual orientation and gender identity.

DTSE-RO will not tolerate discrimination or harassment based on any of these characteristics.

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