Senior Employee Experience and Process Design Project Manager

inactive

Senior Employee Experience and Process Design Project Manager

  • English
  • HR
  • Bucharest, Timisoara, Romania
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Experience:

• You are experienced with design of processes at global level using various HR Technologies (Workday, ServiceNow, DocuSign, etc.)- minimum 3 year experience
• You feel comfortable in the driver-seat when it comes to design and roll-out various HR technologies at global level
• You are able to translate processes into business requirements, organize UAT Testing with stakeholders, prepare testing cases and sign-off
• It would be nice if you have experience in a Shared Service Center Organization and fast-paced digital transformation working environments
• You have strong ability to prioritize, be flexible through changes, have a strong drive in implementing new processes and structures of complex content
• We communicate in English so it is mandatory, German is preferred, any other European language we consider a plus
• Process Mapping in Visio and/or similar tools is and experience that will help you
• University Degree in Human Resources, Business Administration, Business Consulting, Information Systems or similar

Responsibilities

• Harmonize and optimize HR business processes to enable the business to be more efficient and to concentrate on the strategical activities
• Design and implement Global HR Processes and localize them where needed, standardizing and implementing new technologies within HR focusing on Customer Experience
• Migrate new processes at global level and to the operational teams in the Shared Service Center
• Take ownership of the processes, prepare and align the design with all stakeholders, define the business requirements and ensure all technologies are implemented as designed
• Drive Process Workshops with various stakeholders, understand complex technology set-up, propose and implement best practices and solutions
• Prepare and drive User Acceptance Testing, Enablement Sessions with various stakeholders
• Work with various technologies within HR and know how to best design them in order to achieve the best Customer Experience

Deutsche Telekom Services Europe (DTSE) was founded by Deutsche Telekom AG and delivers support services, with focus on HR, for the European footprint of DT Group.
Join us in this international environment and you’ll be exposed to many different competencies, cultures and languages.
If you want to join this innovative team and take the opportunity to be part of a growing company, apply now!

DTSE-RO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decision at DTSE-RO are based on business needs, job requirements and individual qualifications, with no regard to race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, sexual orientation and gender identity.

DTSE-RO will not tolerate discrimination or harassment based on any of these characteristics.

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